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Old Nov 05,2009, 02:56 PM   #16
fck limit
 
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Quote:
Originally Posted by Hobbes View Post
OP you should email FTP and complain. You were wronged.
this. It happens all the time, just e-mail support they'll give you your money back. (sometimes they try to say 'no' the first time but stick to your guns!)

Please also copy any letters you send or responses you get and post them in a thread here, we try to keep track of everybody's problems with this so we can support or back up each other if they get snarky about giving you the money back.
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Old Nov 05,2009, 03:03 PM   #17
It's phonetic!
 
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Quote:
Originally Posted by Kristy_Sea View Post
this. It happens all the time, just e-mail support they'll give you your money back. (sometimes they try to say 'no' the first time but stick to your guns!)

Please also copy any letters you send or responses you get and post them in a thread here, we try to keep track of everybody's problems with this so we can support or back up each other if they get snarky about giving you the money back.
You're not nice... but I love you

Mark
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Old Nov 05,2009, 04:38 PM   #18
I got my flippy floppies!
 
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Quote:
Originally Posted by Kristy_Sea View Post
this. It happens all the time, just e-mail support they'll give you your money back. (sometimes they try to say 'no' the first time but stick to your guns!)

Please also copy any letters you send or responses you get and post them in a thread here, we try to keep track of everybody's problems with this so we can support or back up each other if they get snarky about giving you the money back.
This. FTP has screwed me over a number of times the same way. Just gotta fight em!
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Old Nov 05,2009, 05:30 PM   #19
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